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  • What types of jewelry do you offer in store?
    We maintain an extensive collection of ready-to-wear pieces in our store, including engagement rings, earrings, necklaces, bracelets, and other fine jewelry pieces. All our pieces are handmade and available for immediate purchase, allowing you to find the perfect jewelry for any occasion during your visit.
  • How do I schedule an engagement ring consultation?
    You can schedule a private consultation through our online booking system. During your appointment (virtually or physically), our expert jewelers will guide you through our collection, discuss customisation options, and help you find the perfect ring within your budget.
  • What should I bring to my engagement ring consultation?
    We recommend bringing any inspiration photos you have, knowledge of your partner's ring size if possible, and an idea of your budget. If you have any family heirloom pieces you'd like to incorporate, feel free to bring those as well.
  • Do you offer custom engagement ring design services?
    Yes, we specialize in creating custom engagement rings. Our design process includes personal consultations, detailed sketches, and the opportunity to review and refine your design before creation. We can work with your choice of metals, stones, and design elements.
  • How long does the custom engagement ring process take?
    The timeline for creating your perfect custom engagement ring can vary depending on the complexity of the design, the specific materials required, and current workshop capacity. During your consultation, we'll discuss your timeline requirements and provide you with an estimated completion schedule that aligns with your needs. For clients with immediate needs, we invite you to explore our extensive collection of ready-to-wear pieces available in store
  • Where is your showroom located?
    Our showroom is located in Vestingstraat 59 in the heart of Antwerp, Belgium. Please visit our contact page for detailed directions and store hours.
  • How can I make an appointment?
    Making an appointment at our showroom is easy! You can schedule a visit for any type of inquiry, whether it's about custom jewelry, repairs, or just browsing our collection. Simply use our online booking system on our website via the following link or contact us directly. We welcome all questions and consultations, and our expert team will be happy to assist you with any jewelry-related needs.
  • What are your opening hours?
    We are open from Sunday to Friday. Please visit our contact page for detailed opening hours.
  • How can I get my jewelry sized or repaired?
    We offer professional sizing and repair services. You can easily book your appointment online through our website here.
  • What services do you offer?
    We offer a comprehensive range of jewelry services including: Custom/Bespoke Jewelry Design - Create your perfect piece from scratch Resizing & Cleaning - Professional maintenance to keep your jewelry looking its best Repair Services - Expert restoration of damaged pieces Redesign Services - Transform old jewelry into modern pieces while preserving their sentimental value Learn more by visiting our services page here.
  • Do you offer Shipping?
    While we primarily operate on an in-store purchase model where items must be picked up at our physical location, we do offer a VIP shipping service for special occasions. Please inquire about our exclusive shipping options for certain items during your consultation.
  • What are the accepted payment methods?
    We accept Visa payments, American Express, Bancontact and Mastercard for your convenience. All transactions are processed securely in our store.
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